Mobile app feature alternative/extension

UX/UI design lead working with developer in independent team

Tasked to extend existing lead capture app, VisitReport, with bulk capture of large groups.

Existing user journey was built around capturing single participants via a questionnaire and business card scan.

Improvement intended as an alternative capture method, especially for customers working in busy environments, e.g. with tour groups.

Bypassing the strict mandatory elements of the previous user journey combined with improvements to the app camera view resulted in a super fast, super smooth capture method for customers.

It also enabled UX and development to successfully lobby for the refactoring of legacy code areas that made subsequent improvements possible.